TruBit Business
πŸ‡ΊπŸ‡Έ EN 2025/05/08
πŸ‡ΊπŸ‡Έ EN 2025/05/08
  • πŸ“– Guides
    • A Gentle Introduction
    • Step-by-Step Guide
    • Creating TruBit Account
    • Creating API Key
      • Safely Store Your API Key
      • Configure Whitelisted IPs
      • Enable API Access
      • Create API Token
    • Sandbox
    • Creating Your Merchant
    • Creating Payment Method
    • Payment Method ID
    • Currencies
    • Pair
    • Creating Webhook Listener
    • Fiat to Crypto (On-Ramp)
    • Crypto to Fiat (Off-Ramp)
    • Fiat to Fiat (Global Payment)
  • πŸ“— API Reference
    • Basic Configuration
      • API Endpoint
      • Get List of Countries
      • Get List of Fiat Currencies
      • Get List of Crypto Currencies
      • Get Fiat/Crypto Pairs
      • Get Crypto/Fiat Pairs
      • Get Fiat/Fiat Pairs
      • Get Fiat/Crypto Payment Methods
      • Get Crypto/Fiat Payment Methods
      • Get Fiat/Fiat Payment Methods
    • Account
      • Get Account Details
      • Get Crypto Assets Balance
      • Get Crypto Deposit Address
    • Merchant
      • Add Merchant
      • Get a List of Merchants
      • Get a List of Merchant Accounts
      • Retrieve Pending Fund
      • Claim Pending Fund
      • Get Transfer Pending Funds Fee
      • Transfer Pending Funds
      • Retrieve Funding Records
    • Quote
      • Get User Quote for Crypto/Fiat
      • Get User Quote for Fiat/Fiat
    • Payment Method
      • Get Payment Templates
      • Add Payment Method
      • Get Payment Method
      • Delete Payment Method
      • Set Refund Account
    • Order
      • Create a Fiat to Crypto Order
      • Create a Crypto to Fiat Order
      • Create a Fiat to Fiat Order
      • Confirm a Specific Order
      • Retrieve a Specific Order
      • Retrieve a List of Orders
      • Upload Invoice Documents For a Specific Order
    • Webhooks
      • Create Webhook Endpoints
      • Get Webhook Endpoints
      • Update a Webhook
      • Delete a Webhook
      • Fiat/Crypto Order Message Push
      • Fiat/Fiat Order Message Push
      • Funding Records Message Push
  • πŸ› οΈ Error Reference
    • Error and Warning Dictionary
  • πŸͺ„Changelog
    • πŸ••Changelog
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  1. πŸ› οΈ Error Reference

Error and Warning Dictionary

Code
Message
Description

-2015

Invalid API-key, IP, or permissions for action.

The API-key is invalid, or the current request's IP is not in the whitelist IP list.

-4010

Parameter fiat is invalid.

The parameter fiat is invalid, usually because this value is not provided or the current value is unsupported.

-4012

Parameter fiat exceeds the limit length of 20.

The length of the parameter fiat exceeds 20 characters.

-4021

Parameter orderId is not numeric type.

The parameter orderId is not of numeric type.

-4022

Parameter fiat is not alphanumeric type.

The parameter fiat is not alphanumeric.

-4022

Parameter accountNumber is not alphanumeric type.

The parameter accountNumber is not alphanumeric.

-4023

Parameter state is an invalid ISO 3166-1 code.

The parameter state is not a valid ISO 3166-1 code.

-4027

The payment method doesn't exist.

The payment method currently being operated does not exist or has been deleted.

-5001

Please select automatic payment method.

The selected payment method is not supported; please reselect an automatic payment method.

-5002

Payment method has no bank account information.

The payment method lacks bank account information.

-5005

Merchant already exists.

The merchant being added already exists, usually because the merchant name or email corresponds to another existing merchant.

-5007

Invalid merchant information.

The merchant information is invalid, usually because the merchant has not been certified by the bank or the current merchant does not match the payment method.

-5009

Order is in payment process and cannot perform current operation.

The order is currently in the payment process and cannot perform the current operation.

-5013

Automatic API is not supported in this country.

The automatic API does not support this country.

-5015

The CUIT does not match with your selected merchant.

The CUIT provided when adding the CVU payment method does not match the merchant's CUIT.

-5016

The fiat currency does not match with the merchant.

The fiat currency filled in the order or payment method does not match the currency supported by the merchant.

-5017

Invalid payment method.

The payment method is invalid or has been deleted.

-5018

Payment method does not match the platform configuration, please choose again.

The selected payment method for adding the order is not supported; please reselect.

-5019

Invalid trading pair.

The currently selected trading pair is invalid.

-5020

BUY direction is closed.

The buy direction for the current trading pair is closed.

-5021

SELL direction is closed.

The sell direction for the current trading pair is closed.

-5022

Price is below the trade line.

The current order price triggers risk control; please try again later.

-5023

Invalid base rate configuration, please contact the administrator.

The current base rate configuration is invalid; please contact the administrator.

-5024

Invalid user rate configuration, please contact the administrator.

The current user rate configuration is invalid; please contact the administrator.

-5025

Invalid risk control rate configuration, please contact the administrator.

The current risk control configuration is invalid; please contact the administrator.

-5026

There are currently 3 orders under review, please wait patiently for the result before creating new orders.

There are currently 3 orders in process; please wait for the result before creating new orders.

-5028

Self-service ordering function is temporarily closed, please try again later.

The ordering function is currently closed; please try again later.

-5029

Order has exceeded user's monthly transaction limit.

The order has exceeded the user's monthly transaction limit and cannot create new orders.

-5030

Order has exceeded user's monthly transaction limit with the merchant.

The merchant has exceeded the monthly transaction limit and cannot create new orders.

-5031

This transaction is temporarily unavailable. If you have any questions, please contact customer service.

This function is temporarily unavailable; if you have any questions, please contact customer service.

-5032

Not an Business whitelist. Please contact the TruBit Business customer service manager if you have any needs.

The current user is not an TruBit Business whitelist user; please contact the administrator for configuration.

-5041

Only non-payment or support-documents-pending status can upload supporting documents.

Supporting documents can only be uploaded when the order status is 31 or 40.

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Last updated 1 month ago