# Error codes Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload: ```javascript { "code":-1121, "msg":"Invalid symbol." } ``` ## 10xx - General Server or Network issues ### -1000 UNKNOWN * An unknown error occured while processing the request. ### -1001 DISCONNECTED * Internal error; unable to process your request. Please try again. ### -1002 UNAUTHORIZED * You are not authorized to execute this request. Request need API Key included in . We suggest that API Key be included in any request. ### -1003 TOO\_MANY\_REQUESTS * Too many requests; please use the websocket for live updates. * Too many requests; current limit is %s requests per minute. Please use the websocket for live updates to avoid polling the API. * Way too many requests; IP banned until %s. Please use the websocket for live updates to avoid bans. ### -1006 UNEXPECTED\_RESP * An unexpected response was received from the message bus. Execution status unknown. OPEN API server find some exception in execute request .Please report to Customer service. ### -1007 TIMEOUT * Timeout waiting for response from backend server. Send status unknown; execution status unknown. ### -1014 UNKNOWN\_ORDER\_COMPOSITION * Unsupported order combination. ### -1015 TOO\_MANY\_ORDERS * Reach the rate limit .Please slow down your request speed. * Too many new orders. * Too many new orders; current limit is %s orders per %s. ### -1016 SERVICE\_SHUTTING\_DOWN * This service is no longer available. ### -1020 UNSUPPORTED\_OPERATION * This operation is not supported. ### -1021 INVALID\_TIMESTAMP * Timestamp for this request is outside of the recvWindow. * Timestamp for this request was 1000ms ahead of the server's time. * Please check the difference between your local time and server time . ### -1022 INVALID\_SIGNATURE * Signature for this request is not valid. ## 11xx - Request issues ### -1100 ILLEGAL\_CHARS * Illegal characters found in a parameter. * Illegal characters found in parameter '%s'; legal range is '%s'. ### -1101 TOO\_MANY\_PARAMETERS * Too many parameters sent for this endpoint. * Too many parameters; expected '%s' and received '%s'. * Duplicate values for a parameter detected. ### -1102 MANDATORY\_PARAM\_EMPTY\_OR\_MALFORMED * A mandatory parameter was not sent, was empty/null, or malformed. * Mandatory parameter '%s' was not sent, was empty/null, or malformed. * Param '%s' or '%s' must be sent, but both were empty/null! ### -1103 UNKNOWN\_PARAM * An unknown parameter was sent. * In TruBit Open Api , each request requires at least one parameter. {Timestamp}. ### -1104 UNREAD\_PARAMETERS * Not all sent parameters were read. * Not all sent parameters were read; read '%s' parameter(s) but was sent '%s'. ### -1105 PARAM\_EMPTY * A parameter was empty. * Parameter '%s' was empty. ### -1106 PARAM\_NOT\_REQUIRED * A parameter was sent when not required. * Parameter '%s' sent when not required. ### -1111 BAD\_PRECISION * Precision is over the maximum defined for this asset. ### -1112 NO\_DEPTH * No orders on book for symbol. ### -1114 TIF\_NOT\_REQUIRED * TimeInForce parameter sent when not required. ### -1115 INVALID\_TIF * Invalid timeInForce. * In the current version, this parameter is either empty or GTC. ### -1116 INVALID\_ORDER\_TYPE * Invalid orderType. * In the current version , ORDER\_TYPE values is LIMIT or MARKET. ### -1117 INVALID\_SIDE * Invalid side. * ORDER\_SIDE values is BUY or SELL ### -1118 EMPTY\_NEW\_CL\_ORD\_ID * New client order ID was empty. ### -1119 EMPTY\_ORG\_CL\_ORD\_ID * Original client order ID was empty. ### -1120 BAD\_INTERVAL * Invalid interval. ### -1121 BAD\_SYMBOL * Invalid symbol. ### -1125 INVALID\_LISTEN\_KEY * This listenKey does not exist. ### -1127 MORE\_THAN\_XX\_HOURS * Lookup interval is too big. * More than %s hours between startTime and endTime. ### -1128 OPTIONAL\_PARAMS\_BAD\_COMBO * Combination of optional parameters invalid. ### -1130 INVALID\_PARAMETER * Invalid data sent for a parameter. * Data sent for paramter '%s' is not valid. ### -1132 ORDER\_PRICE\_TOO\_HIGH * Order price too high. ### -1133 ORDER\_PRICE\_TOO\_SMALL * Order price lower than the minimum,please check general info. ### -1134 ORDER\_PRICE\_PRECISION\_TOO\_LONG * Order price decimal too long,please check general info. ### -1135 ORDER\_QUANTITY\_TOO\_BIG * Order quantity too large. ### -1136 ORDER\_QUANTITY\_TOO\_SMALL * Order quantity lower than the minimum. ### -1137 ORDER\_QUANTITY\_PRECISION\_TOO\_LONG * Order quantity decimal too long. ### -1138 ORDER\_PRICE\_WAVE\_EXCEED * Order price exceeds permissible range. ### -1139 ORDER\_HAS\_FILLED * Order has been filled. ### -1140 ORDER\_AMOUNT\_TOO\_SMALL * Transaction amount lower than the minimum. ### -1141 ORDER\_DUPLICATED * Duplicate clientOrderId ### -1142 ORDER\_CANCELLED * Order has been canceled ### -1143 ORDER\_NOT\_FOUND\_ON\_ORDER\_BOOK * Cannot be found on order book ### -1144 ORDER\_LOCKED * Order has been locked ### -1145 ORDER\_NOT\_SUPPORT\_CANCELLATION * This order type does not support cancellation ### -1146 ORDER\_CREATION\_TIMEOUT * Order creation timeout ### -1147 ORDER\_CANCELLATION\_TIMEOUT * Order cancellation timeout ### -2010 NEW\_ORDER\_REJECTED * NEW\_ORDER\_REJECTED ### -2011 CANCEL\_REJECTED * CANCEL\_REJECTED ### -2013 NO\_SUCH\_ORDER * Order does not exist. ### -2014 BAD\_API\_KEY\_FMT * API-key format invalid. ### -2015 REJECTED\_MBX\_KEY * Invalid API-key, IP, or permissions for action. ### -2016 NO\_TRADING\_WINDOW * No trading window could be found for the symbol. Try ticker/24hrs instead. ## Messages for -1010 ERROR\_MSG\_RECEIVED, -2010 NEW\_ORDER\_REJECTED, and -2011 CANCEL\_REJECTED This code is sent when an error has been returned by the matching engine. The following messages which will indicate the specific error: | Error message | Description | | ------------------------------------------------------------- | ------------------------------------------------------------------------------------------- | | "Unknown order sent." | The order (by either `orderId`, `clOrdId`, `origClOrdId`) could not be found | | "Duplicate order sent." | The `clOrdId` is already in use | | "Market is closed." | The symbol is not trading | | "Account has insufficient balance for requested action." | Not enough funds to complete the action | | "Market orders are not supported for this symbol." | `MARKET` is not enabled on the symbol | | "Iceberg orders are not supported for this symbol." | `icebergQty` is not enabled on the symbol | | "Stop loss orders are not supported for this symbol." | `STOP_LOSS` is not enabled on the symbol | | "Stop loss limit orders are not supported for this symbol." | `STOP_LOSS_LIMIT` is not enabled on the symbol | | "Take profit orders are not supported for this symbol." | `TAKE_PROFIT` is not enabled on the symbol | | "Take profit limit orders are not supported for this symbol." | `TAKE_PROFIT_LIMIT` is not enabled on the symbol | | "Price\* QTY is zero or less." | `price`\* `quantity` is too low | | "IcebergQty exceeds QTY." | `icebergQty` must be less than the order quantity | | "This action disabled is on this account." | Contact customer support; some actions have been disabled on the account. | | "Unsupported order combination" | The `orderType`, `timeInForce`, `stopPrice`, and/or `icebergQty` combination isn't allowed. | | "Order would trigger immediately." | The order's stop price is not valid when compared to the last traded price. | | "Cancel order is invalid. Check origClOrdId and orderId." | No `origClOrdId` or `orderId` was sent in. | | "Order would immediately match and take." | `LIMIT_MAKER` order type would immediately match and trade, and not be a pure maker order. | ## -9xxx Filter failures | Error message | Description | | ------------------------------------------- | ---------------------------------------------------------------------------------------- | | "Filter failure: PRICE\_FILTER" | `price` is too high, too low, and/or not following the tick size rule for the symbol. | | "Filter failure: LOT\_SIZE" | `quantity` is too high, too low, and/or not following the step size rule for the symbol. | | "Filter failure: MIN\_NOTIONAL" | `price`\* `quantity` is too low to be a valid order for the symbol. | | "Filter failure: MAX\_NUM\_ORDERS" | Account has too many open orders on the symbol. | | "Filter failure: MAX\_ALGO\_ORDERS" | Account has too many open stop loss and/or take profit orders on the symbol. | | "Filter failure: BROKER\_MAX\_NUM\_ORDERS" | Account has too many open orders on the exchange. | | "Filter failure: BROKER\_MAX\_ALGO\_ORDERS" | Account has too many open stop loss and/or take profit orders on the exchange. | | "Filter failure: ICEBERG\_PARTS" | Iceberg order would break into too many parts; icebergQty is too small. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs-api.trubit.com/trubit-pro/spot/errors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.