Error codes
Last updated
Last updated
Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:
{
"code":-1121,
"msg":"Invalid symbol."
}An unknown error occured while processing the request.
Internal error; unable to process your request. Please try again.
You are not authorized to execute this request. Request need API Key included in . We suggest that API Key be included in any request.
Too many requests; please use the websocket for live updates.
Too many requests; current limit is %s requests per minute. Please use the websocket for live updates to avoid polling the API.
Way too many requests; IP banned until %s. Please use the websocket for live updates to avoid bans.
An unexpected response was received from the message bus. Execution status unknown. OPEN API server find some exception in execute request .Please report to Customer service.
Timeout waiting for response from backend server. Send status unknown; execution status unknown.
Unsupported order combination.
Reach the rate limit .Please slow down your request speed.
Too many new orders.
Too many new orders; current limit is %s orders per %s.
This service is no longer available.
This operation is not supported.
Timestamp for this request is outside of the recvWindow.
Timestamp for this request was 1000ms ahead of the server's time.
Please check the difference between your local time and server time .
Signature for this request is not valid.
Illegal characters found in a parameter.
Illegal characters found in parameter '%s'; legal range is '%s'.
Too many parameters sent for this endpoint.
Too many parameters; expected '%s' and received '%s'.
Duplicate values for a parameter detected.
A mandatory parameter was not sent, was empty/null, or malformed.
Mandatory parameter '%s' was not sent, was empty/null, or malformed.
Param '%s' or '%s' must be sent, but both were empty/null!
An unknown parameter was sent.
In TruBit Open Api , each request requires at least one parameter. {Timestamp}.
Not all sent parameters were read.
Not all sent parameters were read; read '%s' parameter(s) but was sent '%s'.
A parameter was empty.
Parameter '%s' was empty.
A parameter was sent when not required.
Parameter '%s' sent when not required.
Precision is over the maximum defined for this asset.
No orders on book for symbol.
TimeInForce parameter sent when not required.
Invalid timeInForce.
In the current version, this parameter is either empty or GTC.
Invalid orderType.
In the current version , ORDER_TYPE values is LIMIT or MARKET.
Invalid side.
ORDER_SIDE values is BUY or SELL
New client order ID was empty.
Original client order ID was empty.
Invalid interval.
Invalid symbol.
This listenKey does not exist.
Lookup interval is too big.
More than %s hours between startTime and endTime.
Combination of optional parameters invalid.
Invalid data sent for a parameter.
Data sent for paramter '%s' is not valid.
Order price too high.
Order price lower than the minimum,please check general info.
Order price decimal too long,please check general info.
Order quantity too large.
Order quantity lower than the minimum.
Order quantity decimal too long.
Order price exceeds permissible range.
Order has been filled.
Transaction amount lower than the minimum.
Duplicate clientOrderId
Order has been canceled
Cannot be found on order book
Order has been locked
This order type does not support cancellation
Order creation timeout
Order cancellation timeout
NEW_ORDER_REJECTED
CANCEL_REJECTED
Order does not exist.
API-key format invalid.
Invalid API-key, IP, or permissions for action.
No trading window could be found for the symbol. Try ticker/24hrs instead.
This code is sent when an error has been returned by the matching engine. The following messages which will indicate the specific error:
"Unknown order sent."
The order (by either orderId, clOrdId, origClOrdId) could not be found
"Duplicate order sent."
The clOrdId is already in use
"Market is closed."
The symbol is not trading
"Account has insufficient balance for requested action."
Not enough funds to complete the action
"Market orders are not supported for this symbol."
MARKET is not enabled on the symbol
"Iceberg orders are not supported for this symbol."
icebergQty is not enabled on the symbol
"Stop loss orders are not supported for this symbol."
STOP_LOSS is not enabled on the symbol
"Stop loss limit orders are not supported for this symbol."
STOP_LOSS_LIMIT is not enabled on the symbol
"Take profit orders are not supported for this symbol."
TAKE_PROFIT is not enabled on the symbol
"Take profit limit orders are not supported for this symbol."
TAKE_PROFIT_LIMIT is not enabled on the symbol
"Price* QTY is zero or less."
price* quantity is too low
"IcebergQty exceeds QTY."
icebergQty must be less than the order quantity
"This action disabled is on this account."
Contact customer support; some actions have been disabled on the account.
"Unsupported order combination"
The orderType, timeInForce, stopPrice, and/or icebergQty combination isn't allowed.
"Order would trigger immediately."
The order's stop price is not valid when compared to the last traded price.
"Cancel order is invalid. Check origClOrdId and orderId."
No origClOrdId or orderId was sent in.
"Order would immediately match and take."
LIMIT_MAKER order type would immediately match and trade, and not be a pure maker order.
"Filter failure: PRICE_FILTER"
price is too high, too low, and/or not following the tick size rule for the symbol.
"Filter failure: LOT_SIZE"
quantity is too high, too low, and/or not following the step size rule for the symbol.
"Filter failure: MIN_NOTIONAL"
price* quantity is too low to be a valid order for the symbol.
"Filter failure: MAX_NUM_ORDERS"
Account has too many open orders on the symbol.
"Filter failure: MAX_ALGO_ORDERS"
Account has too many open stop loss and/or take profit orders on the symbol.
"Filter failure: BROKER_MAX_NUM_ORDERS"
Account has too many open orders on the exchange.
"Filter failure: BROKER_MAX_ALGO_ORDERS"
Account has too many open stop loss and/or take profit orders on the exchange.
"Filter failure: ICEBERG_PARTS"
Iceberg order would break into too many parts; icebergQty is too small.