Error codes

Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:

{
  "code":-1121,
  "msg":"Invalid symbol."
}

10xx - General Server or Network issues

-1000 UNKNOWN

An unknown error occured while processing the request.

-1001 DISCONNECTED

Internal error; unable to process your request. Please try again.

-1002 UNAUTHORIZED

You are not authorized to execute this request. Request need API Key included in . We suggest that API Key be included in any request.

-1003 TOO_MANY_REQUESTS

Too many requests; please use the websocket for live updates.
Too many requests; current limit is %s requests per minute. Please use the websocket for live updates to avoid polling the API.
Way too many requests; IP banned until %s. Please use the websocket for live updates to avoid bans.

-1006 UNEXPECTED_RESP

An unexpected response was received from the message bus. Execution status unknown. OPEN API server find some exception in execute request .Please report to Customer service.

-1007 TIMEOUT

Timeout waiting for response from backend server. Send status unknown; execution status unknown.

-1014 UNKNOWN_ORDER_COMPOSITION

Unsupported order combination.

-1015 TOO_MANY_ORDERS

Reach the rate limit .Please slow down your request speed.
Too many new orders.
Too many new orders; current limit is %s orders per %s.

-1016 SERVICE_SHUTTING_DOWN

This service is no longer available.

-1020 UNSUPPORTED_OPERATION

This operation is not supported.

-1021 INVALID_TIMESTAMP

Timestamp for this request is outside of the recvWindow.
Timestamp for this request was 1000ms ahead of the server's time.
Please check the difference between your local time and server time .

-1022 INVALID_SIGNATURE

Signature for this request is not valid.

11xx - Request issues

-1100 ILLEGAL_CHARS

Illegal characters found in a parameter.
Illegal characters found in parameter '%s'; legal range is '%s'.

-1101 TOO_MANY_PARAMETERS

Too many parameters sent for this endpoint.
Too many parameters; expected '%s' and received '%s'.
Duplicate values for a parameter detected.

-1102 MANDATORY_PARAM_EMPTY_OR_MALFORMED

A mandatory parameter was not sent, was empty/null, or malformed.
Mandatory parameter '%s' was not sent, was empty/null, or malformed.
Param '%s' or '%s' must be sent, but both were empty/null!

-1103 UNKNOWN_PARAM

An unknown parameter was sent.
In TruBit Open Api , each request requires at least one parameter. {Timestamp}.

-1104 UNREAD_PARAMETERS

Not all sent parameters were read.
Not all sent parameters were read; read '%s' parameter(s) but was sent '%s'.

-1105 PARAM_EMPTY

A parameter was empty.
Parameter '%s' was empty.

-1106 PARAM_NOT_REQUIRED

A parameter was sent when not required.
Parameter '%s' sent when not required.

-1111 BAD_PRECISION

Precision is over the maximum defined for this asset.

-1112 NO_DEPTH

No orders on book for symbol.

-1114 TIF_NOT_REQUIRED

TimeInForce parameter sent when not required.

-1115 INVALID_TIF

Invalid timeInForce.
In the current version, this parameter is either empty or GTC.

-1116 INVALID_ORDER_TYPE

Invalid orderType.
In the current version , ORDER_TYPE values is LIMIT or MARKET.

-1117 INVALID_SIDE

Invalid side.
ORDER_SIDE values is BUY or SELL

-1118 EMPTY_NEW_CL_ORD_ID

New client order ID was empty.

-1119 EMPTY_ORG_CL_ORD_ID

Original client order ID was empty.

-1120 BAD_INTERVAL

Invalid interval.

-1121 BAD_SYMBOL

Invalid symbol.

-1125 INVALID_LISTEN_KEY

This listenKey does not exist.

-1127 MORE_THAN_XX_HOURS

Lookup interval is too big.
More than %s hours between startTime and endTime.

-1128 OPTIONAL_PARAMS_BAD_COMBO

Combination of optional parameters invalid.

-1130 INVALID_PARAMETER

Invalid data sent for a parameter.
Data sent for paramter '%s' is not valid.

-1132 ORDER_PRICE_TOO_HIGH

Order price too high.

-1133 ORDER_PRICE_TOO_SMALL

Order price lower than the minimum,please check general info.

-1134 ORDER_PRICE_PRECISION_TOO_LONG

Order price decimal too long,please check general info.

-1135 ORDER_QUANTITY_TOO_BIG

Order quantity too large.

-1136 ORDER_QUANTITY_TOO_SMALL

Order quantity lower than the minimum.

-1137 ORDER_QUANTITY_PRECISION_TOO_LONG

Order quantity decimal too long.

-1138 ORDER_PRICE_WAVE_EXCEED

Order price exceeds permissible range.

-1139 ORDER_HAS_FILLED

Order has been filled.

-1140 ORDER_AMOUNT_TOO_SMALL

Transaction amount lower than the minimum.

-1141 ORDER_DUPLICATED

Duplicate clientOrderId

-1142 ORDER_CANCELLED

Order has been canceled

-1143 ORDER_NOT_FOUND_ON_ORDER_BOOK

Cannot be found on order book

-1144 ORDER_LOCKED

Order has been locked

-1145 ORDER_NOT_SUPPORT_CANCELLATION

This order type does not support cancellation

-1146 ORDER_CREATION_TIMEOUT

Order creation timeout

-1147 ORDER_CANCELLATION_TIMEOUT

Order cancellation timeout

-2010 NEW_ORDER_REJECTED

NEW_ORDER_REJECTED

-2011 CANCEL_REJECTED

CANCEL_REJECTED

-2013 NO_SUCH_ORDER

Order does not exist.

-2014 BAD_API_KEY_FMT

API-key format invalid.

-2015 REJECTED_MBX_KEY

Invalid API-key, IP, or permissions for action.

-2016 NO_TRADING_WINDOW

No trading window could be found for the symbol. Try ticker/24hrs instead.

Messages for -1010 ERROR_MSG_RECEIVED, -2010 NEW_ORDER_REJECTED, and -2011 CANCEL_REJECTED

This code is sent when an error has been returned by the matching engine. The following messages which will indicate the specific error:

Error message

Description

"Unknown order sent."

The order (by either orderId, clOrdId, origClOrdId) could not be found

"Duplicate order sent."

The clOrdId is already in use

"Market is closed."

The symbol is not trading

"Account has insufficient balance for requested action."

Not enough funds to complete the action

"Market orders are not supported for this symbol."

MARKET is not enabled on the symbol

"Iceberg orders are not supported for this symbol."

icebergQty is not enabled on the symbol

"Stop loss orders are not supported for this symbol."

STOP_LOSS is not enabled on the symbol

"Stop loss limit orders are not supported for this symbol."

STOP_LOSS_LIMIT is not enabled on the symbol

"Take profit orders are not supported for this symbol."

TAKE_PROFIT is not enabled on the symbol

"Take profit limit orders are not supported for this symbol."

TAKE_PROFIT_LIMIT is not enabled on the symbol

"Price* QTY is zero or less."

price* quantity is too low

"IcebergQty exceeds QTY."

icebergQty must be less than the order quantity

"This action disabled is on this account."

Contact customer support; some actions have been disabled on the account.

"Unsupported order combination"

The orderType, timeInForce, stopPrice, and/or icebergQty combination isn't allowed.

"Order would trigger immediately."

The order's stop price is not valid when compared to the last traded price.

"Cancel order is invalid. Check origClOrdId and orderId."

No origClOrdId or orderId was sent in.

"Order would immediately match and take."

LIMIT_MAKER order type would immediately match and trade, and not be a pure maker order.

-9xxx Filter failures

Error message

Description

"Filter failure: PRICE_FILTER"

price is too high, too low, and/or not following the tick size rule for the symbol.

"Filter failure: LOT_SIZE"

quantity is too high, too low, and/or not following the step size rule for the symbol.

"Filter failure: MIN_NOTIONAL"

price* quantity is too low to be a valid order for the symbol.

"Filter failure: MAX_NUM_ORDERS"

Account has too many open orders on the symbol.

"Filter failure: MAX_ALGO_ORDERS"

Account has too many open stop loss and/or take profit orders on the symbol.

"Filter failure: BROKER_MAX_NUM_ORDERS"

Account has too many open orders on the exchange.

"Filter failure: BROKER_MAX_ALGO_ORDERS"

Account has too many open stop loss and/or take profit orders on the exchange.

"Filter failure: ICEBERG_PARTS"

Iceberg order would break into too many parts; icebergQty is too small.

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Last updated 9 months ago